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Wondering how to solve a challenging management issue, humanize your workplace™ or keep your team motivated? Do you ever feel like you're running a pre-school, not a professional department or firm?  Maybe you're an employee or job seeker looking for advice from peers or managers. If so, you've come to the right place. Lynn is the founder of Lynn Taylor Consulting and this community forum. She is also the author of the newly released Tame Your Terrible Office Tyrant™ (TOT): How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons) Order here: Amazon, Barnes & Noble, Borders Post a comment with your story and/or Q, and she'll try her best to address it! in an upcoming blog or article.

Archive for October, 2009

Don’t Do This: TOT Boss Stories Told on YouTube

21October 2009

Many people in L.A. on Boss’s Day couldn’t resist using levity to discuss bad, childish boss stories - once they saw the angry yet fearful, 6.5′ TOT boss with his famed pacifier. I guess humor helps us make a point - or at least deal with annoying, seething (or teething!) people.  I often say that humor is the shortest pipeline to the memory banks.

Let’s face it, when managers (or workers) act like toddlers, you sometimes have to laugh to yourself, and then do your best to use your parenting skills. My book, Tame Your Terrible Office Tyrant™ (TOT): How to Manage Childish Boss Behavior and Thrive in Your Job is about the most common, everyday variety of bad episodic behavior that we can all fall into if not careful. (Tyrannical bullies who are lawsuit worthy certainly are not laughable.)

It was nice to hear some positive stories from both workers and enlightened anti-TOT bosses, too. I spoke with many more great people who we couldn’t get on camera due to the short length of these videos. If you’re one of them, thank you for your time and great insight; I wish we could have had it run for a half hour!

When it comes to the office, “the child within” should certainly stay there. Here’s proof: the YouTube video clip on funny, bad/childish boss stories, with the TOT boss looking a bit aloof: http://www.youtube.com/watch?v=OYQSOZEMVCI

We can humanize the workplace - together!

TOT Boss Draws Interest on Boss Day in Santa Monica

19October 2009

Here’s a glimpse of last Friday’s event for National Boss Day on the famed 3rd Street Promenade in Santa Monica, CA, October 16, 2009. Scores of people told their personal anecdotes of good and bad boss behavior on tape. Many talked about the way they manage, and some even ran family businesses - with team members going at it on-camera (good naturedly, of course!) They agreed with the premise of Tame Your Terrible Office Tyrant™ (TOT): How To Manage Childish Bosses & Thrive in Your Job

In other words, most bosses at some point have these episodic TOT moments, and you can usually be the “parent” and manage up. They realized the most common culprit is the “TOT,” not tyrant… the terrible two, grown child often acting out of fear or spurts of unwieldy power.

I reminded the TOT boss that this anniversary was a good time to start behaving like an adult, for the sake of humanity and office productivity. But he looked away. Videos to come.

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Tell Your Work Tales: National Boss Day Event in L.A.

13October 2009

For National Boss Day, I’ll be conducting person-on-the-street interviews with employees at all levels in Los Angeles on Thursday, October 15th and Friday, October 16th, on the busy Third Street Promenade at the corner of Wilshire and 3rd in Santa Monica. If you live in the Southland, please join us and share your insights, good and bad, on bosses, employees and work.

Videos of these testimonials, along with the backdrop of our famed TOT: a tall, life-size TOT-boss icon from Tame Your Terrible Office Tyrant™, will be posted online at various sites, including www.TameYourTOT.com.

On National Boss Day, each October 16th, millions of employees thank their bosses for their leadership and bigheartedness. Due to the current recession and tough job market, this year provides a unique opportunity for workers and managers to have a useful dialog about more productive interpersonal relations in the office during uncertain times.

The current environment has exacerbated bad boss behaviors, turning normally even-tempered bosses into Terrible Office Tyrants™, or TOTs. As you may know, Tame Your Terrible Office Tyrant™ (TOT); How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons), talks about “parenting” unruly managers who resemble tots in their “Terrible Twos.” For senior managers, it addresses how to create a “safe for success, humanized workplace,” that is TOT-free.

TOT Boss Icon to Make Premier Public Debut

On both days, a 6’ 5” Terrible Office Tyrant (TOT) featured on the book cover will be present. The overgrown tyke, angry yet fearful with a large pacifier in his mouth - is designed to illustrate that behind the tough exterior of many bosses is often a toddler who has trouble modulating power. That’s because TOT episodes can be a human condition if not kept in check, whether we’re two or 52.

Event Coincides with New Boss Research

The on-the-street interviews on National Boss Day coincide with the release of Lynn Taylor Consulting’s (LTC’s) new national study on bad and childish boss behavior. Conducted by an independent global research firm and commissioned by LTC, the national five-year comparative study of boss behaviors found at TameYourTOT.com under “Survey Findings,” revealed increases of up to 50% in such childish traits as self-oriented, impulsiveness and stubbornness. Not a good sign for productivity or profits.

Tame Your Terrible Office Tyrant™ (TOT) represents seven years of research, interviews and my insights on dealing with frustrating managerial and workplace situations while thriving in one’s job. It covers 20 of the most common behaviors by chapter, from the “bratty” to “little lost lamb” traits – including overly demanding, stubborn, tantrum-throwing, to moody, fickle and whiny behavior, to name a few – featuring true anecdotes and tips. There is also a special section for CEOs who want to mitigate harmful Terrible Office Tyrant (TOT) behavior, and throughout the book, bosses gain insight on what not to do with their teams.

Managing up requires awareness of core human instincts, while at the same time setting limits as you would with a child, minus the patronizing. While this is a serious subject, I strongly believe that humor is the shortest pipeline to the memory banks.

If I don’t see you later this week, I hope you have a GOOD Boss Day.

Bad Boss Behavior Is Dragging Your Company Down

9October 2009

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Many leading experts are emphasizing the importance of a psychologically healthy workplace for a company’s success. This may be more difficult to achieve now than it used to be.

National surveys commissioned by my company, Lynn Taylor Consulting, and conducted by an independent global research firm show that bad and childish boss behavior rose 50% in the period from 2004 to 2009.

This kind of behavior can increase stress in the workplace and lead to employees’ distraction, decreased motivation and even long-term health problems, the ultimate result being drop in productivity and profits. Readers’ conversation on my BusinessWeek blog shows it to be a matter of great concern among employees.

This study and other extensive research encouraged me to write a book, Tame Your Terrible Office Tyrant™ (TOT); How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons, July 2009). The book offers tips on “parenting” unruly managers who resemble tots in their Terrible Twos. Even more importantly, the book advises CEOs on how to “humanize their workplace.” Senior management has the most power to implement change that would establish an employee-friendly corporate culture with management/employee relationship based on trust, understanding, and mutual respect, creating a better workplace climate and improving overall performance.

Rather then managing an assorted collection of people united just by material interest, CEOs could be leading a tight team united by a common purpose where everyone is motivated to contribute their maximum. TOT-proofing a company would be a major step towards achieving that goal.