Archive for the ‘Career Currency’ Category
Survey: Boss Behavior Causes Rampant Worrying
15January 2010
Workplace Expert, Author, Provides Career Tips for 2010 and Beyond
SANTA MONICA (January 13, 2010) — According to a new survey released today by national workplace expert Lynn Taylor, author of Tame Your Terrible Office Tyrant –TOT (John Wiley & Sons), U.S. employees spend 19.2 hours a week (13 hours during the work week and 6.2 hours on the weekend) worrying about “what a boss says or does.”
The national study was conducted by an independent global research firm and commissioned by Taylor’s firm, Lynn Taylor Consulting, which offers workshops on how to humanize the workplace for increased productivity and profitability.
Taylor said, “The study illustrates the tremendous drain that a manager’s words and actions can have on the minds and work product of its most valued asset – people – at a time when companies can least afford the loss. Particularly during this period of high unemployment, bad boss behavior can go into overdrive – distracting employees from the work at hand.”
“Conversely, the survey suggests that greater interpersonal sensitivity can significantly boost morale and help a company thrive,” Taylor said. She advises managers to go the extra mile by showing interest in the team’s well-being. “Employees’ careers are not on hold, even if major corporate initiatives are,” she added. Taylor said that spillover anxiety on weekends of 3.1 hours a day further underscores how critical the boss/employee dynamic truly is.
“Employees should take the initiative in 2010 to build their own human relations skills,” Taylor said. She added, “Tackle issues early on with diplomacy and deploy good ‘parenting skills’ in the office – without patronizing. Use positive and negative reinforcement; provide positive role modeling; humor; and set limits to unreasonable demands with tact, showing the benefits of an alternative compromise.”
The U.S. study was based on telephone interviews conducted with 1,000 respondents 18 years of age or older. For more information, visit www.LynnTaylorConsulting.com and www.TameYourTOT.com or call 1-800-454-0083.
About Lynn Taylor Consulting
Lynn Taylor is the founder of Lynn Taylor Consulting, which advises companies on how to humanize the workplace. A nationally recognized workplace expert, dynamic speaker and acclaimed author, Taylor is the author of the book, Tame Your Terrible Office Tyrant™(TOT); How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons, July 2009).
Bad Boss Behavior Is Dragging Your Company Down
9October 2009
Many leading experts are emphasizing the importance of a psychologically healthy workplace for a company’s success. This may be more difficult to achieve now than it used to be.
National surveys commissioned by my company, Lynn Taylor Consulting, and conducted by an independent global research firm show that bad and childish boss behavior rose 50% in the period from 2004 to 2009.
This kind of behavior can increase stress in the workplace and lead to employees’ distraction, decreased motivation and even long-term health problems, the ultimate result being drop in productivity and profits. Readers’ conversation on my BusinessWeek blog shows it to be a matter of great concern among employees.
This study and other extensive research encouraged me to write a book, Tame Your Terrible Office Tyrant™ (TOT); How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons, July 2009). The book offers tips on “parenting” unruly managers who resemble tots in their Terrible Twos. Even more importantly, the book advises CEOs on how to “humanize their workplace.” Senior management has the most power to implement change that would establish an employee-friendly corporate culture with management/employee relationship based on trust, understanding, and mutual respect, creating a better workplace climate and improving overall performance.
Rather then managing an assorted collection of people united just by material interest, CEOs could be leading a tight team united by a common purpose where everyone is motivated to contribute their maximum. TOT-proofing a company would be a major step towards achieving that goal.
“So, What’s Your Book About?”
27June 2009
In my daily travels, after people ask me the name of my forthcoming book, their first reaction is usually laughter. They immediately understand that Tame Your Terrible Office Tyrant™ (TOT) is a self-help guide to make the workplace more manageable, offering some laughs along the way. Mission accomplished! But the follow-up comments are always fascinating. “I could have written several anecdotes for your book!” “Gosh, [to a nearby subordinate], I’m not a TOT, am I?!” The dutiful subordinate blushes and replies: “Ha. Of course not!” “You must be the Dr. Spock of the workplace.” “Yeah, I cringed when I heard how some (former) managers spoke to employees!” When people want to know more, and ask, “What’s it really about?” – I usually say something to the effect of: “It helps you define your career rather than letting it define you.” I quickly describe the “TOT™” and toddler parallel of out-of-control office behavior. Then I explain how mastering the “parental” techniques of dealing with the similar traits is invaluable and, transferable –and that it will help them in their careers –maybe even in life. But one of the cornerstones of Tame Your Terrible Office Tyrant™(TOT): How to Manage Childish Boss Behavior and Thrive in Your Job is about shared responsibility. When I first realized the similarities between children and bosses with too much power, I knew that by offering that perspective to employees, it would help them manage up. But the other side of the coin was that it would also help managers do their part from an employer’s’ perspective – it would help them humanize the workplace. A win-win, collaborative proposition. No matter your level in an organization, having the ability to master relationships with those around you is a legitimate, personal growth commitment. Not surprisingly, it also the secret to being a great leader. CEOs and senior business leaders can “TOT-proof their companies” and make their environment safe for success. More than anything else, my book makes it crystal clear that it’s incumbent upon everyone to set limits to bad office behavior and reinforce the good. Just as a good parent can reward good behavior and rebuke the bad, the same techniques work 9 to 5. So, what’s my book about? It’s a customizable guide to assist you in taking command of your own personal career currency. In the process, you can help your boss and fellow employees humanize your workplace.
